RUNROOM ACADEMY

Lean Product OKRs

Outcome-based OKRs for Real Impact
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Training details

Method

Online or in-person

Partner

Sense&Respond

Duration

1 day · 7 hours

Format

In-person

Schedule

Dates

June 13, 2026

Schedule

09:30 to 14:00 and 15:30 to 18:00 (CET)

Location

Open or in-company

Registration

Price

590 €

A practical guide to customer-centric OKRs, where success is measured by what truly matters: the behavioral change that drives business results.

In a world of constant change, companies must evolve quickly to stay relevant. How do you maintain your relevance while evolving?

This course is an immersion into the framework of Objectives and Key Results (OKRs). Unlike traditional approaches, we teach you to measure success not by the mere delivery of features, products, or actions (outputs), but by the real impact on user behavior (outcomes), which drives tangible business results.

Beyond simply defining objectives, we provide a new strategic vision to work on your product and service roadmap, connecting teams with the management team or business board, with an agile and customer-centric approach. You will learn to make data-driven decisions, continuously adapting your strategy as your audience's behavior evolves. This approach optimizes your team's performance and ensures that your efforts are aligned with the results that truly impact the business, creating a continuous cycle of improvement and adaptation.

In this practical and dynamic course you will learn to:

  • Establish clear and achievable OKRs aligned with your business's strategic objectives.Connect
  • user behavior with business results.Activate practices that foster a
  • more agile and customer-centric culture.Implement a
  • continuous cycle of improvement and adaptation.Through a combination of

theory, practical exercises, and group work, you will acquire tools and strategies that will allow you to transform how your team measures success and generates real business impact.A unique opportunity to learn from original materials and methodologies by the renowned pioneers of Lean UX,

Jeff Gothelf and Josh Seiden, creators of the approach presented in their book Who does what by how much?, delivered in Spanish by Laura Polls and Carlos Iglesias.What you will take away:

A deep understanding of OKRs

  • as a framework for setting strategic, results-oriented goals.Practical tools to integrate OKRs
  • into your daily workflow and adapt them to evolving user behavior.Outcome mapping techniques to identify and measure the
  • real impact of your objectives on user behavior.Strategies to align team metrics with business results
  • , ensuring everyone works towards a common purpose.Methods to foster organizational alignment
  • , ensuring each team member sees how their work contributes to overall objectives.A new way to guide your planning cycles with strategic and adaptive vision
  • , allowing the roadmap to evolve without being tied to a fixed list of deliverables.Knowledge to promote a culture of innovation
  • , where decisions are made based on data and not intuition.Who is it for?

This course is ideal for:

Product Managers, Product Owners, UX Researchers, Designers, Agile Leaders and Coaches (Scrum Masters, Agile Coaches), Consultants, HR, Marketing, Finance, Operations Professionals, Entrepreneurs, and Founders, as well as anyone interested in improving how they define and measure success.Whether you are an experienced professional in OKRs and metrics, or just entering the world of key results and impact, this course offers

practical tools and strategies to generate true impact in your business. para generar un verdadero impacto en tu negocio.

Course Content

  • The Continuous World and Constant Change
  • Redefining Success: from Outputs to Outcomes
  • Everyone has a Customer
  • Aligning Team Metrics with the Business
  • Writing Clear and Motivating Objectives
  • Defining Measurable Key Results (KRs)
  • Differentiating between Impact, Outcome, and Output
  • Outcome Mapping
  • Applying OKRs in Various Contexts
  • Driving Agility and Evidence-Based Decision Making

Open or in-company training

Check the dates for upcoming open training or request a tailored training for your company. Format online or in-person.

In-company training price: contact us by filling out the form.


Sense & Respond Learning

Sense & Respond Learning offers training in product management, design, innovation, and transformation to many of the world's largest companies. Founded in 2017 by Jeff Gothelf and Joshua Seiden, it helps companies become more collaborative, more strategic, more agile, more customer-centric, and ultimately more successful.

Jeff and Josh have been training Product teams for decades since 2011. Shortly after, one of the world's largest digital payment companies hired them to train their global teams. To do this, Jeff and Josh traveled the world over two years, developing, delivering, and iterating their training materials. This experience of building and delivering curriculum together laid the foundation for their first book, Lean UX, and for the training business of Sense & Respond Learning.

Sense & Respond Books

Today, Sense & Respond Learning works with a carefully selected group of certified training partners to deliver their courses and workshops worldwide.

Jeff Gothelf & Josh Seiden

Joshua Seiden

Author of Lean UX, Sense & Respond, and Outcomes Over Output.
Joshua is a designer, strategic consultant, coach, and author who helps his clients design and launch new products and services, and create more agile and entrepreneurial organizations. He works with leaders to clarify and promote strategic alignment in their organizations and collaborates with teams to help them be more customer and user-focused in their pursuit of strategic goals.
Joshua is a popular and sought-after speaker who participates in conferences around the world.
More about Josh 👉 www.joshuaseiden.com

Jeff Gothelf

Author of Lean UX and Sense & Respond.
Jeff is a leading voice in product management, OKR, and Lean UX. Starting as a software designer, Jeff now works as a coach, consultant, and keynote speaker, helping companies bridge the gaps between business agility, digital transformation, product management, and human-centered design.
He works with large companies helping them build great products and the cultures that create them. Jeff co-founded Sense & Respond Press, a publishing house for practical business books for busy executives.
More about Jeff 👉 www.jeffgothelf.com


Trainers

Laura Polls

Laura Polls

Head of Experience Research & Director of Runroom Academy

Con casi 20 años en el sector digital, Laura está especializada en investigación y Service Design con foco en impacto y Continuous Discovery. Está certificada en Advanced Design Thinking por IDEO y es formadora certificada en Lean Product Discovery y Lean Product Management (Sense & Respond). Profesora en BAU, donde lidera el módulo de Product Discovery en el Máster en Experiencias Digitales.

LinkedIn
Carlos Iglesias

Carlos Iglesias

CEO en Runroom | Director Académico en Esade | Co-founder en Stooa | Podcaster en Realworld

CEO y Fundador en Runroom. Incluido por Forbes España en la lista de las 100 personas más creativas en el mundo de los negocios, es desde 2003 CEO y socio fundador de Runroom. Es Profesor Asociado del Departamento de Marketing de Esade, y Director Académico en Esade Executive Education. Además, conduce el podcast Realworld sobre innovación centrada en las personas.

LinkedIn

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