Service Design & Prototyping Accelerated by Generative AI

Reduce business risk and accelerate the validation of services and products in your organization by integrating the Service Design approach and AI into the real work of your teams.
Download the full dossier

Training details

Training type

Available both openly and in-company

Method

Learning by doing, with practical dynamics designed for you to apply what you've learned in your daily work from the very first minute.

Duration

16 training hours distributed according to the chosen modality

Format

Online

Registration

Price

Regular ticket: 650€

Early Bird

550€ (until April 27)

Team tickets

Available for up to 4 people

Learn to use Artificial Intelligence as support to explore, design, prototype, and validate solutions more quickly and with strategic criteria.

Academy Asistentes Service Design con IA


Who is it for?

  • Leaders of Customer Experience, Product, and Design
  • Teams of Innovation and Business
  • Companies Results-oriented

Learning that generates impact

By the end of this program, you will have developed specific capabilities to integrate AI with criteria, accelerate execution, and strengthen your leadership in innovation.

⭐️ AI-enhanced strategic decision-making.
Integrate AI into decision-making to reduce uncertainty and prioritize more clearly for real impact.

⭐️ Structured execution of innovation with AI
Apply AI at each phase of service and product design to streamline processes, shorten validation cycles, and reduce risk before scaling.

⭐️ Transformative leadership in AI adoption
Develop criteria and tools to introduce AI with focus, activate teams, and facilitate its integration into daily work.

Why Runroom Academy?

Runroom Academy is the transformation and learning unit of Runroom, a digital consultancy with nearly 25 years of specialization in Customer Experience, Digital Product, and Growth Marketing.

We bring the real practice of complex projects to training, integrating design, technology, and business impact.

  • Learning based on real projects
  • Consultative approach, not academic
  • Methodology applied to business

Informative webinar

Need to clarify doubts before signing up?
In the informative webinar, we explain the methodology, real cases, and answer questions live.

Wednesday, 25 Mar 2026, 18:00 - 19:00 (CET, Spain)

Do you want tailor-made training for your team?

At Runroom Academy, we bring innovation directly to your organization. We customize this training to integrate it into your strategic challenges and real projects. We design applied training and, if the context requires it, scale it to a Transformation Program.

  • Adaptation to the organization's context and sector
  • Work on own projects and services
  • Direct application during training
  • Tangible results at the end of the process

We have already generated impact in...

Empresas impacto Runroom Academy

Expert Team

Learn directly from professionals who lead and solve complex challenges. They accompany you in tackling them in a context where artificial intelligence is already transforming how organizations work.

Laura Polls

Laura Polls

Head of Experience Research & Director of Runroom Academy

Con casi 20 años en el sector digital, Laura está especializada en investigación y Service Design con foco en impacto y Continuous Discovery. Está certificada en Advanced Design Thinking por IDEO y es formadora certificada en Lean Product Discovery y Lean Product Management (Sense & Respond). Profesora en BAU, donde lidera el módulo de Product Discovery en el Máster en Experiencias Digitales.

LinkedIn
Jose Saura

Jose Saura

AI specialist

Especialista en productos digitales con más de 6 años de experiencia en el sector tech como software developer pionero en AI native development. Combina un enfoque holístico con su habilidad para identificar y anticipar las tendencias de negocio mediante la comprensión de sistemas complejos, creando soluciones digitales efectivas. Master en IA y en paellas.

LinkedIn

Complete the form to download the training dossier!

Tell us about your challenge, and we'll explore how to turn it into a growth opportunity together.

Service Design & Prototyping Accelerated by Generative AI | Runroom Academy | Runroom