Runroom LAB Designing for Humans and Agents

The path to an AI-native design system. The Manychat case

Format:
Online
Schedule:
Thursday, November 12, from 6 PM to 9 PM
Location:
Runroom (in-person + streaming)

Everyone talks about AI in design. Few share what really happens when you use it seriously.

A Runroom LAB with Agostina Lotierzo, AI Design System Designer at Manychat, and Thành Đỗ Long, iOS developer at Manychat.


Everyone talks about AI in design. Few share what really happens when you use it seriously.

At Manychat, they were pushed towards AI. They went all-in as an "AI-active" design team and then, surprise, ended up back in Figma. This talk is the honest story of that round trip: what they tried to solve, what broke along the way, and where AI earned its place.

Told from both sides, design and engineering, Agostina and Thành will show how they rebuilt their design system to be AI-native: a cross-platform base (Web, iOS, and Android) where designers, engineers, and AI agents work from the same source of truth.

Who this Runroom LAB is for

Product designers, design system teams, web and mobile engineers, design leads, and product managers who are already working with AI (or are about to) and want to go beyond the hype.

Key takeaways

  • How an AI-native design system changed their approach to discovery and delivery.
  • A concrete case of how the system accelerated adoption and delivery speed.
  • A short demo of how they prototype with the system.
  • Honest lessons on when to rely on AI and when to return to the canvas.
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Speakers

Agostina Lotierzo

Agostina Lotierzo

AI Design System Designer at Manychat

Originally from Argentina, I’ve been living in Barcelona for the past five years. Although I graduated with a degree in Graphic Design from the University of Buenos Aires, my career path led me to become a Product Designer, working with companies like Santander, Despegar, and eDreams. That journey brought me to my current role: AI Design System Designer at Manychat. My work is hard to summarize in a single sentence: I design the system that other designers, engineers, and AI agents use to build product—all from the same source of truth, cross-platform (Web, iOS, Android). I live between the canvas and the code: writing specs, reviewing PRs, and advocating for AI when it genuinely solves problems while remaining skeptical when it’s just hype. This is the fifth design system I’ve contributed to, but the very first one where machines are also users! I'm also an illustrator—a passion I rediscovered as I got closer to AI. The more automated things get, the more I return to creating by hand.

LinkedIn
Thành Đỗ Long

Thành Đỗ Long

iOS Developer at Manychat

I'm Thành, an iOS engineer based in Barcelona, with a background in IT and graphic design. I started as a designer before shifting to iOS development. That journey took me through Cleevio, Ocado Technology, and N26 to Manychat. Here I focus on iOS within a design system shared across iOS, Android, and web. I work where product, design, and engineering meet: shaping decisions, writing specs, reviewing PRs, and building workflows that help teams ship AI-assisted code with confidence. I'm interested in AI that removes repetitive work and helps us build better products. Generating more code is easy; making sure it doesn't become a slop grenade for the next person is the interesting part. Winning Apple's WWDC21 Swift Student Challenge and attending WWDC26 have been special moments along the way. Day to day, I enjoy the small things: making an interaction feel natural or leaving the code a little easier for the next person to work with.

LinkedIn

Reserve your spot

This Runroom LAB is free. You just need to register to secure your spot.