Runroom LAB: The Knowledge Brain

How to turn AI into your team's living memory.

Format:
Online
Schedule:
Thursday, October 1, 2026
Location:
Runroom, carrer Santa Eulàlia, 5, 3rd floor, 08012 Barcelona

Laura Polls, Experience Research Lead and Director of Runroom Academy, presents how we created an architecture with Claude and Obsidian that turns our team's tacit and explicit knowledge into a living second brain, with real implementation cases in different companies. And she teaches you how to create one.

Every day, in any work environment, a huge volume of information and knowledge is generated: conversations, decisions, customer learnings, insights from each meeting. Most of it never gets structured or communicated to the rest of the organization. It stays in the chat, in the mind of the person who was in the meeting, in a document that no one opens again.

The challenge is organizational: how to manage internal knowledge resources, provide data access to those who need it, and build a cross-sectional view of all the information generated by a team. How to turn so many scattered insights into something the organization can use and communicate over time.

In this Runroom LAB, Laura Polls presents a system built with Claude and Obsidian in the Runroom team that addresses this challenge. A second brain that structures a team's tacit and explicit knowledge and updates with every interaction with the client and the rest of the organization. We also share real cases we've implemented in different companies and organizations.

Who is this LAB for

A LAB for very broad profiles and also non-technical ones: product, customer experience, consulting, Customer Success, people and operations, team management, and generally anyone who manages information and knowledge within an organization. No prior experience with AI, Claude, or Obsidian is required.

Format and practical details

Runroom LAB is a monthly, free, and hybrid event: in-person at our Barcelona office and also streaming.

Thursday, October 1 · 6:00 PM - 9:00 PM CEST Runroom, carrer Santa Eulàlia, 5, 3rd floor, 08012 Barcelona (+ streaming)

Registration required, limited spots.

Key takeaways

What you will see in this LAB

  • How a Knowledge Brain built with Claude and Obsidian works
  • The skills designed under our own methodological and strategic framework, and how they enhance analysis, collaboration, and decision-making
  • Real implementation cases in different companies and organizations
  • How to apply this same architecture to optimize the Customer Success processes of any company
  • Live demo of the system in action

Speakers

Laura Polls

Laura Polls

Head of Experience Research & Director of Runroom Academy

Con casi 20 años en el sector digital, Laura está especializada en investigación y Service Design con foco en impacto y Continuous Discovery. Está certificada en Advanced Design Thinking por IDEO y es formadora certificada en Lean Product Discovery y Lean Product Management (Sense & Respond). Profesora en BAU, donde lidera el módulo de Product Discovery en el Máster en Experiencias Digitales.

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Reserve your spot

This Runroom LAB is free. You only need to register to secure your spot.

Runroom LAB · The Knowledge Brain with Claude and Obsidian | Runroom